In March 2018, the team from Hot Tub Covers Canada shared news of the MAAX Spas recall, related to self-contained portable spas with the Delta UV Generator. The recall was voluntary and done in conjunction with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and MAAX Spas Industries Corp. Approximately 630 units of the recalled product were sold in Canada.
As a retailer of saltwater chlorination products, we wanted to ensure that owners of the MAAX Spas products in question were aware of the concern and the steps to remedy the chlorinator. As such, we provide the following overview as a reference.
MAAX Spas Recall Description
This recall involves MAAX Spas hot tubs and swim spas containing a Delta UV generator. The generator is used to sanitize the water and plumbing inside the hot tub or swim spa. The generator’s model number is EA-4H-5. The model numbers for the hot tubs and swim spas are: 461; 470; 471; 472; 480; 481; 482; 780; 781; 5200; 5300; 5400; 5600; 7000; 7500; 8000; 8500; 9000; DT6; ENV; ES; ESX; GRD; LT6; MON; MT6; NUG; PRS; RB4; RL4; RS1; RS2; XB4; XL4; XSD; XSL; XSP; and XSR. The model name is the first 3 or 4 digits of the hot tub or swim spa serial number, and is engraved into a silver plate on the lower right or lower left corner of the front side of the hot tub or swim spa.
Corrective Action or Repair
Consumers are advised to immediately stop using the hot tubs and swim spas and to contact a MAAX Spas’ dealer for a free repair. For immediate assistance, MAAX Spas can be reached at 800-413-2704 from 9 a.m. to 4 p.m., Arizona local time, Monday through Friday. Email at firstname.lastname@example.org or online at www.maaxspas.com or www.deltaUVrepair.com for more detailed information.
Health Canada Press Release
In accordance with the Healthy Canadians recalls and safety alerts process, the MAAX Spas recall information is available for review on Health Canada’s website at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/66066r-eng.php
L’avis est aussi disponible en français chez http://canadiensensante.gc.ca/recall-alert-rappel-avis/hc-sc/2018/66066r-fra.php